Help & Questions

Welcome to Aylish Cosmetics! We're here to help you with any questions you may have.

📦 Orders & Shipping

How long does delivery take?
Orders are typically delivered within 3–5 business days across Pakistan.

How can I track my order?
Once your order is shipped, you'll receive a tracking number via SMS or email.

Do you offer free shipping?
Yes! We offer free shipping on orders above a certain amount. Check our latest promotions for details.

🔄 Returns & Exchanges

What is your return policy?
We accept returns within 7 days of delivery if the product is unused and in its original packaging.

How do I initiate a return?
Please contact us via WhatsApp or email with your order number and reason for return.

💄 Products

Are your products cruelty-free?
Yes, all Aylish Cosmetics products are cruelty-free and dermatologically tested.

Are the products suitable for sensitive skin?
Our products are formulated to be gentle. However, we recommend doing a patch test before full application.

💳 Payments

What payment methods do you accept?
We accept Cash on Delivery (COD), bank transfers, and major debit/credit cards.

📞 Contact Us

Still have questions? Reach out to us:

  • 📧 Email: support@aylish.shop
  • 💬 WhatsApp: Available on our website